Last updated: October 2025
1. Introduction
This Privacy Policy explains how Octoglo Ltd. (“we”, “our”, “us”) processes personal data when you use Octoglo Navigator, the browser extension. We comply with the EU General Data Protection Regulation (GDPR) and relevant Irish data protection laws.
2. Data Controller
The data controller is:
Octoglo Ltd.
Registered in Ireland
Email: privacy@octoglo.com
3. Data Collected
When you use Octoglo Navigator, we may process the following categories of data:
- Account information (only if you sign in): email address, name, and authentication tokens.
- Usage information: interaction logs, extension version, browser type, and performance metrics.
- Communication data: messages exchanged with the Navigator Agent (for context and improvement).
- Diagnostic data: error logs or crash reports (optional, if you consent to share them).
Navigator does not read or store browsing content unrelated to its operation.
4. Purpose and Legal Basis
We process data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To operate and maintain the extension | Performance of a contract |
| To provide support and respond to queries | Legitimate interest |
| To improve product quality and security | Legitimate interest |
| To comply with legal obligations | Legal obligation |
| To store user preferences and authentication | Consent |
5. Data Storage and Retention
All personal data is stored in the European Union.
Data is retained only for as long as necessary for its purpose or as required by law.
Support-related data is normally retained for up to 12 months.
6. Data Sharing
We do not sell or share personal data with third parties.
Data may be processed by trusted service providers (e.g. cloud hosting, authentication, analytics) operating under data processing agreements that meet GDPR standards.
7. User Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
You can exercise these rights by contacting privacy@octoglo.com.
If you believe your rights have been infringed, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.
8. Security
We implement appropriate technical and organisational measures to protect data, including encryption in transit and at rest, access control, and regular security assessments.
9. International Transfers
Octoglo Navigator data is processed within the EU. If transfers outside the EU occur (for example, via sub-processors), they are covered by EU-approved safeguards such as Standard Contractual Clauses.
10. Changes to this Policy
We may update this Privacy Policy to reflect product or regulatory changes. The latest version is always available at:
🌐 https://octoglo.com/privacy-policy-octoglo-navigator/